Customer support specialist in Spain FR/IT (all genders)

Berufsfeld: Kundenservice
Anstellungsart: Vollzeit
Job Location: Spain
Remote: Remote
Bereich: Sertronics

About us

Sertronics is a versatile service company that has been supporting well-known companies in the broadcast, consumer and IT support sectors for many years.
Particularly in the exciting fields of modern media technology and professional broadcast and IT technology, we at Sertronics create an ideal environment for the interdisciplinary development of our employees. Our expertise in media-related technologies enables us to keep our finger on the pulse of the times.

Our corporate philosophy is characterised by personal responsibility, flexibility, personal development and, above all, fun at work. People are at the centre of everything we do and we believe that a positive working atmosphere inspires top performance.

And because we have already successfully established ourselves in Germany and Switzerland, it has always been our dream to open a sunny office in Tenerife. And now the time has finally come! We are incredibly excited to build our teams in sunny Spain!

Join our dynamic team as a Customer Support Speciliast!


  • Fluent in English OR German
  • As well as French and Italian
  • A strong communicator
  • A good listener who likes to help others


  • Be the first voice of our company: Answer incoming calls and be the first point of contact for our customers.
  • Become a problem solver: Process orders, service requests and overcome challenges with complaints.
  • Organise and document: Record conversations and navigate through our ticket system like a pro.


  • True team spirit and support
  • Home office and flexible working hours
  • Permanent contract
  • A high salary
  • 26 paid holiday days
  • Spanish private health insurance
  • Professional onboarding
  • A great, modern technology
  • Career opportunities

Declaration on equal opportunities
Our corporate culture is characterised by diversity and inclusion. At SERTRONICS, we actively promote equal opportunities regardless of gender, race, ethnic origin, religion, sexual orientation, age or physical disability. We create a working environment in which every employee has equal opportunities for professional development and fulfilment. We firmly believe that the diversity of our workforce is our strength and contributes to innovation, creativity and an inspiring work culture. Everyone deserves respect and fairness – at SERTRONICS, these are not just words, but values we live by.

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